The Cut
The Cut Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Cut has a 2.0 star rating from 6 reviews with mostly dissatisfied customers and an unfavorable share of 83%. Consumers frequently report billing problems, withheld funds, failed refunds, verification denials, and poor customer service on the app.
Key Takeaways for Future Customers
- Read The Cut reviews for repeated reports of refund and billing issues before subscribing to a pro account or membership.
- Expect slow or unavailable phone support when resolving charges, verification, or deposit problems.
Negative Feedback / Risk Areas
- Customers report repeated charges and held payouts causing serious financial impact.
- Refunds and subscription cancellations often unresolved or delayed.
- Verification failures and no-shows affect appointment bookings and business operations.
Positive Feedback
Some users note that services occurred as scheduled, and a few transactions were completed; otherwise positive mentions are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Cut has a 2.0 star rating from 6 reviews with mostly dissatisfied customers and an unfavorable share of 83%. Consumers frequently report billing problems, withheld funds, failed refunds, verification denials, and poor customer service on the app.
Key Takeaways for Future Customers
- Read The Cut reviews for repeated reports of refund and billing issues before subscribing to a pro account or membership.
- Expect slow or unavailable phone support when resolving charges, verification, or deposit problems.
Negative Feedback / Risk Areas
- Customers report repeated charges and held payouts causing serious financial impact.
- Refunds and subscription cancellations often unresolved or delayed.
- Verification failures and no-shows affect appointment bookings and business operations.
Positive Feedback
Some users note that services occurred as scheduled, and a few transactions were completed; otherwise positive mentions are rare.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Warner Robins, Georgia
Money was taking from my account
Money was taken from my account with no service; funds were not refunded, and I reached out to the app provider, and they did nothing.
Preferred solution: Full refund
User's recommendation: Not to do business with app funds was not refunded
Waco, Texas
Had a client a bad Review
Had a client come to get a cut, then left a review telling people not to come to my shop and that my equipment was bad, dull, and bogus, and that I was unprofessional.
- Nun
- Nun
Preferred solution: I’m the barber not the customer I’d like it removed
User's recommendation: Not to come
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomebody *** into my account
Somebody hacked into my account while I was at work and Im trying to resolve the issue and theres no one to help at this moment.
User's recommendation: Call in the morning !
Waco, Texas
A complaint
I had already spoke with someone about the matter they send me a link for a $5 refundable save reputation I full out the credit I for and got a number to call they said my membership was canceled I jus pay it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
It say I can’t get appointments because of some type of approval
Can't book clients and I don't know why I can't get appointments. I've paid for my pro account. I'm a licensed professional barber.
Preferred solution: My account going I would really like to be apart of app an movement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did get my haircut
No show!!! Didn't show up, was late.
He didn't call and said he's going to get here in 15 minutes but never did. That's why I want my refund in full. Please, next time tell your people to keep their word. Don't be wasting my time.
I work 10 hours a day; don't be wasting time, sleep, and stressing me out.
It's the first time this happens to me. Just give me my refund.
Preferred solution: Full refund
User's recommendation: Real bad
Chicago, Illinois
Repeated charges
I'm calling to report a repeated charge on my debit card. My card was charged repeatedly today for a haircut.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't show
I didn't get my cut. He was late.
I kept calling but he never answered the phone.
I'm just very mad. I will never again book with you guys.
- Did show up
Preferred solution: Full refund
User's recommendation: My god maybe never again
Miami, Florida
Canceling
Hello i wanted to cancel my subscription and get a refund on the charge that was made today on September 12, 2025. I'm not longer a barber and need the app.
Money
I still havent received my $111 from May 2nd. The correct bank information is in my deposit information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company's been holding my money for months. I have been receiving my money open to a certain point. For years? So now something changed and you've been holding my money and haven't gave me proper
This company's been holding my money for months. I have been receiving my money open to a certain point.
For years? So now something changed you've been holding my money and have not given me proper notification or help , ask for this, received a phone call by this time.
holding 4k dollars as long as they have it's preposterous. I guess you think I don't need it which is not the case...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerification denied
This is the worst. They denied verification and I've been going back and forth for 3 days.
I upgraded to pro, and nothing changed. It's just not worth the time. This is a waste of time. I want a refund and can't get a response.
Don't waste your time or money on the Cut app.
Use Booksy instead. I'm done with the Cut app.
User's recommendation: Use booksy
Charlotte, North Carolina
To verify a refund from August
I checked the date that was texted when the refund was sent and didn't see it. I'll double check. I would like to speak to someone, though I called, I didn't get through.
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Resolved: Check my app
Company fixed the issue and I have been provided with apology. Yes, my issue is resolved.Thank you!!
My Barber name is not showing up on the app and I payed my money..To start booking clients on the app.
Preferred solution: My app straighten out.
Problems with my ap
My cancelation policy can't be set up until the account verification has been completed but the app shows my bank account is connected and active.
The cut says 2 days to be completed but this is the 3rd day with no response via email or call .
I find this strange being that I'm a new customer with no experience with the cut app associates.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't sign up with you and you are trying to take money out of my bank account and I will lose my vehicle tomorrow and my check and I need you to refund my money back right now!!!!!
I didn't sign up with you and you all trying withdraw money out of my bank account and you have me $145.90 worth on overdraft and I have a check getting deposited in the morning and I need that money to pay my car payment or I will lose my vehicle and my check and I am not happy and I been trying to get this fixed today since 8:30am
- No one can talk to someone over the phone and get problems fixed right then
Preferred solution: Full refund
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