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Contact The Cut Customer Service

The Cut Phone Numbers and Emails

Toll-Free Number:

  • (800) 678-0900
    Print Subscription
Call customer service
Send Message

Legal:

  • (202) 591-1140
    DMCA Inquiries

The Cut Emails:

Accessibility
Business Customer Service
Affiliate Partnership
Customer Service
Letters to the Editor, Pitch Features, Security
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries
advertising@nymag.com
Advertising Inquiries
Is this your business?

The Cut Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call The Cut is 8006780900. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call The Cut mainly because of account, request for information, payments and charges.

View full overview ›

How to Contact The Cut?

Most Popular Number:

(800) 678-0900
Print Subscription
Total calls: 206 Issue resolved: 1 Last call: Jan 21, 2026

The Cut customer service phone number for print subscription is 800-678-0900. For DMCA inquiries, you can call 202-591-1140. If you have worries about your data's security, call the support number to communicate with the legal representatives. The Cut telephone number allows you to get assistance during the company's operating hours.

The Cut email is accessibility@voxmedia.com. Clients can send a request to the email address to know if the offered services can meet their requirements. The other inbox for the affiliate partnership is ecommerce@nymag.com. Clients can send a letter for the editor's review using comments@nymag.com. If you have issues related to the security of your data, use the email address security@voxmedia.com. Other types of questions can be solved using the inbox support@nymag.com.

The Cut address is 1201 Connecticut Ave. NW, 12th Fl. Washington, District Of Columbia 20036 United States. The company's leading editors and correspondents are housed in the Cut headquarters office. You can turn to the corporate office with letters and correspondence. If you are looking to communicate directly with editors, use the head office address at 250 Vesey St., New York, NY 10281.

The Cut hours are Monday through Friday from 8 a.m. to 8 p.m. EST. This is when editors and customer care teams are available to reach out and get information. If you want other types of assistance, you can get in touch with the online chat 24/7. The official platform of the Cut entity provides users with information and detailed descriptions all day long.

The Cut website is a platform with articles sorted by different categories. You can open the site and choose the type of correspondence at the top of the page. The icon of the Cut live chat is at the bottom of the page. You can click on it to launch and get assistance from the Cut AI bot.

PissedConsumer Club

Contact Information

The Cut Website:

The Cut Help Center:

Corporate Office Address:

Vox Media, LLC
1201 Connecticut Ave. NW, 12th Fl.
Washington, District Of Columbia 20036
United States

Other Info (opening hours):

The Editors

New York Media

250 Vesey St.

New York, NY 10281

More contact details

The Cut Rating Based on 6 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of The Cut Customer Service Calls

219 TOTAL
CALLS
01:20 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Cut?

Payments and Charges Question:

  • “Money has not been deposited”
  • “Money dispute”
  • “Deposit not transferring”

Account Question:

  • “Account”
  • “Buy subscription”
  • “Login”

Request for Information Question:

  • “Verification issues as I’m providing correct info and it’s not working so I can process card payments due to my business not offering cash payment method”
  • “Need support with gift cards”
  • “Question credit card charge”

Product/ Service Question:

  • “Not working”
  • “Failed payments due to me”
  • “Problem with app”

Website/ Application Question:

  • “App not working right”
  • “Getting app started”
  • “This app is not beneficial”

Refund Question:

  • “Refund”
  • “Money back”
  • “To verify a refund from August”

Activation/ Cancellation Question:

  • “I canceled the account but it still charged me”
  • “Enforce cancellation”
  • “Set up cancellations and deposits”

Shipping and Delivery Question:

  • “Trying to get the file from the cut for a different app”
  • “By mistake I order oversize tshirt”
  • “I haven't got my refund back this is the second time I haven't got my money back”

Cards Question:

  • “My card is negative”
  • “To take my credit card off the records”

Staff Question:

  • “The cut app customer service”

Other Question:

  • “Deleting”
  • “I’m interested in the cut for my barbershop”
  • “Money taken”

Compare The Cut Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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